Privacy Policy

WHY THIS INFORMATION IS PROVIDED

Pursuant to Legislative Decree no. 196/2003 and Regulation (EU) 2016/679 (hereinafter the “Regulation”), this page describes how personal data of users who consult the Dirello S.R.L. website is processed, accessible electronically at: www.dirello.com

Users are informed that, following consultation of this site, data relating to identified or identifiable persons may be processed.
This information does not apply to other websites, pages, or online services accessible via hyperlinks that may be published on the site.

Data Controller Identity
The Data Controller is Dirello S.R.L., with registered office in Strada San Giorgio Martire, snc – 70132 – Bari (BA) – Italy.

Email: info@dirello.com, PEC: direllosrl@pec.it, Tel.: +39 0805320903.

Source of Data and Types of Data Collected

1) Data provided by the user
Dirello S.R.L. collects personal data voluntarily provided by users when:

a) Registering on the Website. Such data may include, by way of example and not limitation: username and password, first and last name, email address, city of residence or domicile, website address (if any).

b) Subscribing to the newsletter service offered on the Website. In this case, the only personal data required is the user’s email address. The data provided will be processed using IT and telematic tools solely for the purpose of providing the requested service and will be retained exclusively for the period during which the service is active.

c) Sending messages via the contact form or contact details available on the website www.dirello.com. The optional, explicit, and voluntary sending of messages involves the acquisition of the sender’s contact data. Requested data may include: first and last name, city of residence or domicile, email address, and phone number. This information is necessary to respond to the contact request. Personal data included in communications will also be processed.

The data provided will be processed using IT and telematic tools solely to provide the requested service and will be retained only for as long as necessary for that purpose.

2) Browsing Data
Dirello S.R.L. also collects data relating to the use of the Website by users. Such information is acquired automatically by the IT systems and software procedures used to operate the website during their normal functioning. The transmission of this data is inherent in the use of Internet communication protocols.

This category includes IP addresses or domain names of users’ devices, URI/URL addresses of requested resources, request time, method used to submit the request to the server, size of the file obtained in response, numerical code indicating the status of the server response, and other parameters relating to the user’s operating system and IT environment.

These data, necessary for the use of web services, are also processed for the purposes of:
– obtaining statistical information on service usage (most visited pages, number of visitors by time slot or day, geographical areas of origin, etc.);
– ensuring the proper functioning of the services offered.

Browsing data are not retained for more than seven days and are deleted immediately after aggregation (except where required for the investigation of crimes by judicial authorities).

3) Cookies and Other Tracking Systems
To make its services as efficient and user-friendly as possible, this Website uses cookies. When visiting the site, a minimal amount of information is stored on the user’s device in small text files called “cookies,” which are saved in the user’s browser directory.

There are different types of cookies, but their main purpose is to make the site function more effectively and enable certain features.

Cookies are used to improve the overall user experience.
For more information on the cookies used by this website, please refer to the Cookie Policy available via the dedicated link.

Purpose of Processing
Depending on the type of processing, personal data may be used for:

Sending informational or promotional newsletters (e.g., event invitations, updates on new services, promotional offers). This processing may be carried out via automated email systems, provided the user has not withdrawn consent.

Responding to communications, information requests, and/or service requests submitted via forms or contact details.

Managing and controlling risks, preventing fraud, handling disputes, and taking legal action if necessary.

Profiling purposes (e.g., analysis and/or automated prediction of user preferences and interests).

Legal Basis for Processing
With reference to the above purposes:

User consent;

Performance of a contract or pre-contractual measures requested by the user;

Legitimate interest of the Data Controller (particularly fraud prevention);

User consent.

Data Recipients
Personal data are not disclosed to unspecified parties in any form.

They may be shared with employees of the Data Controller or authorized personnel acting under its authority, based on their roles and responsibilities and in accordance with given instructions.

Dirello S.R.L. may also engage third-party service providers (e.g., hosting providers, website services, IT maintenance providers, or integration services). These providers act as Data Processors and are given only the data necessary to perform their services. They are not allowed to use or disclose personal data for other purposes without prior authorization.

Data may also be shared, where strictly necessary, with parties collaborating with the Data Controller to respond to customer (or potential customer) requests or provide related services.

Finally, data may be disclosed to entities entitled to access them under applicable laws and regulations.

Data Transfer
The Data Controller does not transfer personal data to third countries or international organizations.

However, cloud services may be used; in such cases, providers will be selected among those offering adequate guarantees in accordance with Article 46 of the GDPR.

Data Retention
Personal data are retained only as long as necessary to fulfill the stated purposes.

Afterwards, data will be stored (without further processing) for the period required by applicable laws.

Specifically:
– Data will be retained for the duration of the user’s registration and no longer than 12 months of inactivity;
– Newsletter data will be retained for 24 months, unless consent is withdrawn.

If users provide unnecessary or unsolicited personal data, Dirello S.R.L. will delete them as soon as possible.

Data Subject Rights
Users have the right to:

– Access their personal data (Art. 15 GDPR);
– Request correction of inaccurate or incomplete data (Art. 16 GDPR);
– Request deletion of data (Art. 17 GDPR);
– Request restriction of processing (Art. 18 GDPR);
– Request data portability (Art. 20 GDPR);
– Object to processing (Art. 21 GDPR);
– Withdraw consent at any time (Art. 7 GDPR).

Requests can be submitted via email to: info@dirello.com, PEC: direllosrl@pec.it, or by registered mail to: Strada San Giorgio Martire, snc – 70132 – Bari (BA) – Italy.

Users may also lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or take legal action.

Refusal to Provide Data
Failure to provide required data for registration will prevent completion of the process.

Optional data are provided voluntarily; however, failure to provide them may limit access to certain services or functionalities.

Automated Decision-Making
The Data Controller does not carry out automated decision-making processes on personal data, except those related to newsletter communications as described above.